Our Commitment to Quality

Our commitment is to deliver quality services to children and families in Missouri. The service delivery approach at LFCS is strength– based and collaborative, promoting respect and positive behavior in a safe and secure environment. We assess potential clients for appropriateness of service and may refer to other resources to best meet the needs of the client. LFCS wants you to be satisfied with the services that you receive. If you are unhappy with our service or with any agency procedure, policy, decision, or action taken by LFCS, we encourage you to discuss your concerns with the appropriate staff within the Agency. If you feel that your concerns are not resolved, you are entitled to express your concerns in writing through a formal complaint/ grievance process.

To learn more, read our Privacy Practices, Rights & Responsibilities, and Grievance Policy brochures or ask your service provider for more information.

Para los lectores en español, lea los folletos en español de Nuestro compromiso con la calidad, las prácticas de privacidad y el Aviso de telesalud o solicite más información a su proveedor de servicios.

Accreditations

Licensing and Certifications

Missouri Department of Social Services, Children’s Division (DSS-CD) Child Placing License

Missouri Department of Health & Senior Services (DHSS) – Child Care Center License