Every April, Lutheran Family and Children’s Services (LFCS) observes Child Abuse and Neglect Prevention Month to encourage every Missourian to help keep children safe. Prevention isn’t just about spotting the bad. It’s about strengthening families and providing the support they need so the “bad” never happens in the first place. Most people believe they would recognize abusive behavior if it were happening, but what if you were put on the spot? Would you feel comfortable observing a situation and knowing when to call and what to report?

In Missouri, the Children’s Division receives more than 154,000 hotline reports each year, according to the latest data from the Missouri Department of Social Services. Advocates say many cases of abuse or neglect may go unreported because people are unsure what qualifies as abuse or how to report concerns.

While many people have the best of intentions, it can be difficult to recognize the signs of abuse or neglect or to know when to report concerns. In response, LFCS developed a child abuse and neglect prevention checklist to help individuals better understand when and how concerning behavior should be reported.

Child Abuse Prevention and Reporting Checklist

√ Know the warning signs. Unexplained injuries, sudden changes in behavior, fear of certain adults, or signs of neglect such as poor hygiene or hunger can indicate a child may need help.

√ Trust your instincts. You do not need proof to make a report, only a reasonable suspicion that a child may be experiencing abuse or neglect.

√ Save the hotline number. Keep the Missouri Child Abuse and Neglect Hotline (1-800-392-3738) saved in your phone so you can act quickly if concerns arise.

√ If a child tells you something, listen calmly. Thank them for telling you, avoid asking leading questions, and report the concern so trained professionals can follow up.

√ Write down what you noticed. Record observations such as injuries, statements, or concerning behaviors to help provide clear information when making a report.

√ Remember that reporting starts the process. Hotline staff will ask basic questions about the child, the parents, and the situation to determine whether further investigation is needed.

How to Report Child Abuse in Missouri

If you suspect child abuse or neglect, contact the Missouri Child Abuse & Neglect Hotline at 1-800-392-3738. The toll-free number is answered 24 hours a day, 365 days a year, and reports may be made anonymously.

Are you a mandated reporter? Ensure your certification is up to date by visiting the Missouri DSS training page.

For more information about recognizing the signs of abuse, what happens during a hotline call, and how to report concerns, visit the Lutheran Family and Children’s Services resource page: https://lfcsmo.org/who-we-are/reporting-child-abuse-and-neglect/.

For more information about prevention and family support services, contact the LFCS toll-free at 1-866-326-5327 or email help@lfcs.org.

Help Us Raise Awareness

Child abuse prevention is a community-wide effort. You can help by sharing this checklist with your neighbors, coworkers, and friends to ensure every child has a safe place to grow.

It’s the most wonderful time of the year. It’s a season for hope, gratitude, and reflection on the powerful difference one life can make. Few stories capture that spirit better than Frank Capra’s 1946 classic film, It’s a Wonderful Life.

Inspired by George’s revelation, we asked ourselves a similar question: What would life look like for Missouri families if Lutheran Family and Children’s Services (LFCS) had never existed?

It’s a chilling thought.

When the Safety Net Disappears

In this imagined world without LFCS, the consequences are immediate and heartbreaking for vulnerable children and families across Missouri.

Safe Homes Left Behind

Picture a child needing emergency placement after abuse or neglect. Without LFCS’s foster care services, the network of caring, well-trained foster families we recruit, and support would be gone. That child, instead of finding comfort and stability, might languish in a state office or be moved far from home, prolonging their trauma.

Compassion Taken Away

Think of a young woman facing an unplanned pregnancy—frightened, uncertain, and alone. Without LFCS’s free, confidential pregnancy support, she would have no nonjudgmental space to explore her options or access ongoing support. The courage and love we celebrate in birth parents would be replaced by isolation.

Children Struggling for Support

Now imagine a middle schooler battling intense anxiety after a family crisis—or a teenager sinking into depression. Without LFCS’s accessible counseling and wellness services, their path to healing would disappear. That young person’s potential would be dim without the professional guidance they need to recover and grow.

Parents Without Guidance

Imagine a parent struggling to navigate the challenges of raising children—overwhelmed and unsure where to turn. Without LFCS’s parenting services, families would lack the tools, guidance, and encouragement needed to create nurturing, stable homes, leaving children without the benefits of confident, informed caregiving.

The Wonderful Reality We Build Together

Thankfully, this bleak vision is only a story—a “world without LFCS” that will never come true. Because, like George Bailey’s return to Bedford Falls, we see the difference that hope, and compassion make every day. Because of our dedicated supporters, volunteers, and staff, LFCS continues to be there for those who need 

us most. You are all Clarences, guiding families back toward hope and helping us make sure that safe homes, compassionate counseling, and strong foundations never disappear.

As you look toward your year-end giving, help us keep this “wonderful life” promise real for Missouri children and families. Click here to donate. For more information, please visit our website or help@lfcs.org

New data reveals a concerning rise in cyberbullying, with more than half of teens reporting they have experienced some form of it. Platforms like YouTube, Snapchat, and TikTok, which are central to modern social life, are often where this emotional harm unfolds. Unlike traditional bullying that might end at the school bell, cyberbullying is a 24/7 issue that can follow a child into the safety of their home, leading to severe anxiety, depression, and low self-esteem.

One of the most insidious forms of digital bullying is a phenomenon known as “relational bullying.” This is not about a physical threat but about a strategic and hurtful campaign to damage a person’s social standing. It often takes the form of spreading rumors, sharing embarrassing photos or screenshots, or, perhaps most painfully, intentionally excluding someone from online group chats and social circles. In a world where a child’s social life is increasingly lived online, this kind of exclusion can be devastating.

At Lutheran Family and Children’s Services, our mission is to empower children and families to overcome challenges today so they can build a better tomorrow. This includes helping parents and kids navigate the complex and often painful

So, how can you help?

• Talk, and more importantly, listen. Create a safe space where your child feels comfortable sharing their digital life, including both the positive and the challenging aspects. Ask open-ended questions about their friends, what they’re seeing online, and how specific platforms make them feel.
• Set healthy boundaries. Work with your child to establish a family media plan. This isn’t about punishment but about setting healthy habits. Consider “device-free” times, or having all devices charged in a common area overnight.
• Know the signs. Be aware of changes in your child’s behavior. Are they becoming withdrawn or secretive about their device use? Are they showing signs of depression or anxiety? These could be red flags that something is wrong.
• Be a digital role model. Show your children what respectful online behavior looks like. Think before you post, and model kindness and empathy in your own digital interactions.

A Strong Call to Action

Bullying in any form is unacceptable. This October, let’s use National Bullying Prevention Month as an opportunity to educate ourselves and our children about the unique challenges of the digital age. By working together, we can empower our kids to be resilient, compassionate, and safe, both online and off.

If you are a parent or caregiver and are concerned about the mental health of your child, LFCS is here to help. Our behavioral health therapists and counselors offer compassionate and professional support for families navigating the challenges of anxiety, depression, and other emotional distress caused by bullying. You don’t have to face this alone.

For more resources and to learn how our behavioral health services can support your family, please get in touch with us at lfcsmo.org or help@lfcs.org or call 866-326-LFCS (5327).

August is here, and with it comes National Wellness Month. It serves as a valuable reminder that proper health means more than just physical fitness. It encompasses our emotional resilience, social connections, and the overall well-being of our families. While August shines the spotlight on these crucial aspects, at LFCS, we believe that wellness is a year-round journey. We are dedicated to supporting Missouri families every day, regardless of the challenges they face.

Support Without Roadblocks

Unfortunately, accessing vital mental health and wellness support can often feel like an uphill battle. Common roadblocks like excessive costs, the stigma surrounding mental health, or simply a lack of awareness about available services prevent many families from getting the care they need.

At LFCS, we are actively breaking down these barriers. We believe that wellness should not depend on your income or where you live. We offer free and low-cost support across Missouri, ensuring that families can access essential care without roadblocks. Our mission is to make sure every family feels safe, supported, and connected.

As a leader in mental health and family wellness, LFCS provides comprehensive wraparound services tailored to support the entire family. We offer a wide range of programs to meet diverse needs, ensuring that help is always within reach. From counseling for individuals and families to parenting support and educational resources, we are here to walk alongside you. To see how our parenting support makes a real difference, read the inspiring story of William and Elise’s family. For more strategies on building family resilience and coping skills, resources like the Devereux Center for Resilient Children can offer helpful activities and insights.

“Wellness starts with feeling safe, supported, and connected. That is what we provide at LFCS,” said Lindsay Jeffries, Director of Behavioral Health for LFCS. “Our team is dedicated to fostering environments where every family member can grow, heal, and flourish.”

As August begins, take a moment to reflect on your family’s journey toward well-being. Remember that support is available year-round.

Connect with LFCS Today!

We are here to support Missouri families with free and low-cost services that break down barriers to mental health and wellness. To learn more about our parenting services, please visit our parenting section on our website. You can also contact us at 866-326-LFCS (5327) or email help@lfcs.org.

Each year, thousands of children in Missouri experience abuse and neglect, facing challenges that can have lifelong consequences. At Lutheran Family and Children’s Services of Missouri, we recognize Child Abuse and Neglect Prevention Month in April as an opportunity to raise awareness and advocate for the safety, healing, and well-being of children and families in our communities.

Prevention Through Education, Therapy, and Support
Rather than solely focusing on intervention after abuse has occurred, LFCS prioritizes prevention by equipping parents with the tools they need to build safe and nurturing homes. Our Parenting Program helps families develop healthy parenting strategies, strengthen family bonds, and access valuable community resources.

Research highlights the effectiveness of parenting education in preventing abuse. A systematic review of intervention programs found a significant reduction in physical punishment and harsh discipline, as well as improvements in children’s social interactions, anxiety levels, and behavior. By investing in education and prevention, we can reduce child maltreatment and create a more supportive environment for families.

Mental health counseling is another essential part of breaking the cycle of trauma. Parents who can address underlying issues through therapy can create a more stable, loving home environment for their children. LFCS provides professional counseling services that help parents navigate challenges, heal from past experiences, and develop stronger emotional resilience, ultimately benefiting the entire family.

How You Can Help
Throughout April, LFCS encourages the community to join us in raising awareness and advocating for child abuse prevention. Here’s how you can get involved:

• Educate Yourself: Learn more about LFCS’s services and resources at lfcsmo.org.
• Know the Signs: Familiarize yourself with what to do if you suspect child abuse or neglect.
• Spread Awareness: Share information about Child Abuse Prevention Month on social media using #ChildAbusePreventionMonth and #LFCS.
• Show Your Support: Participate in Wear Blue Day on April 4 to raise awareness. Use #WearBlueDay to show solidarity.
• Volunteer Your Time: Support children and families in need through volunteering.
• Donate: Help us continue our mission of protecting children and strengthening families by making a contribution.

“Child Abuse Prevention Month is an opportunity to raise awareness about the prevalence of child maltreatment in Missouri and the importance of prevention,” said Heather Wall, Director of Parenting Services at LFCS. “Our team works to provide safety, healing, and resources to those navigating the devastating effects of abuse and neglect. By working together, we can build a community where every child is safe, supported, and loved.”

For more information about Lutheran Family and Children’s Services, visit lfcsmo.org, call 866-326-LFCS, or email help@lfcs.org.

Please check out the resources listed below to support Child Abuse & Neglect Prevention and learn more about reporting an incident:

• Community Support Resources:
  • Stewards of Children
  • MOPS (Mothers of Preschoolers)
  • State of Missouri Office of Child Advocate
  • National Child Traumatic Stress Network
  • Missouri Children’s Trauma Network
  • Kids Win Missouri
  • Monique Burr Foundation For Children

In preparation for this story, we asked the current staff of Hilltop Child and Family Development Center to share any insights, stories, or memories they have of L’tanya Harris. The most common sentiments shared were:

• Truly loves the kids and the staff of Hilltop
• A great role model
• Always willing to help
• Has everything you need or knows all the answers to your questions
• Goes above and beyond
• Humble
• Consistent

For three decades, L’tanya Harris has been a cornerstone of Hilltop Child and Family Development Center, touching countless lives with her unwavering dedication, kindness, and passion for early childhood education. As she celebrates 30 years with Hilltop, we honor her incredible journey and the profound impact she has made on the children, families, and staff in our community.

L’tanya’s story begins in Monroe, Louisiana, where she was born into a family of educators. Inspired by her mother, the first college graduate in her family and a teacher herself, L’tanya developed a deep appreciation for the transformative power of education. After moving to St. Louis at the age of seven, she carried this legacy forward, ultimately joining Hilltop as a Pre-K teacher after first experiencing the center as a parent.

Throughout her tenure, L’tanya has cherished the sense of family that permeates Hilltop—not just because three of her children now work there, but because of the genuine care and connection among her colleagues. “The coworkers are like family and enjoy working with each other,” she says. “It’s a nurturing environment where people truly care about the children and their families”

For her children currently working with her at Hilltop, the were always raised with their mother being the consummate educator. “Sometimes, people were just made to do things”, says Mykell, her youngest daughter, “She was made to be a teacher”. Alyssa, her 2nd youngest daughter, shares the same sentiment. ”She’s been caring for the kids [of Hilltop] pretty much my whole life,’ Alyssa recalls, “She always goes above and beyond but she never thinks she is… its just naturally what she does.”

L’tanya’s commitment to the children at Hilltop has left an indelible mark. She finds immense joy in witnessing her students’ growth and development. “The children who leave the biggest impression on me are those who show tremendous growth,” she shares. “When a child comes into my class barely able to communicate and leaves speaking in full sentences, expressing their feelings and wishes, I feel so proud.”

Her love for teaching is matched by her determination to provide the best for the children at Hilltop. When asked if she ever considered leaving for a “real school” after earning her bachelor’s degree, her response was resolute: “Don’t the children at Hilltop deserve qualified teachers who care?”

Over the years, L’tanya has faced challenges with grace and resilience. She reflects on overcoming obstacles by focusing on what truly matters: “I don’t sweat the small stuff. I ask myself, will this matter next week or next year? If not, I let it go and keep my focus on the children.”

Her favorite memories at Hilltop highlight her warmth and humor. From making personalized sweatshirts for the staff to heartwarming moments with the children—like a little girl singing about her zipper or a curious student questioning why Pete the Cat’s shoes didn’t turn purple when he stepped in blue and red—L’tanya’s stories remind us of the joy and wonder in early childhood education.

As L’tanya reflects on her 30+ years at Hilltop, she hopes to be remembered as someone who treated everyone equally while always being a helper. “I hope I’m remembered as someone who is always willing to help wherever I’m needed…” She says, “as being a fair person and treating all with dignity and respect, regardless of personal feelings.”

Lutheran Family and Children’s Services of Missouri extends our deepest gratitude to L’tanya Harris for her extraordinary service. Her integrity, passion, and care for children serve as an inspiring example for us all. Thank you, L’tanya, for making Hilltop Child and Family Development Center a place where children and families thrive.