Every April, Lutheran Family and Children’s Services (LFCS) observes Child Abuse and Neglect Prevention Month to encourage every Missourian to help keep children safe. Prevention isn’t just about spotting the bad. It’s about strengthening families and providing the support they need so the “bad” never happens in the first place. Most people believe they would recognize abusive behavior if it were happening, but what if you were put on the spot? Would you feel comfortable observing a situation and knowing when to call and what to report?

In Missouri, the Children’s Division receives more than 154,000 hotline reports each year, according to the latest data from the Missouri Department of Social Services. Advocates say many cases of abuse or neglect may go unreported because people are unsure what qualifies as abuse or how to report concerns.

While many people have the best of intentions, it can be difficult to recognize the signs of abuse or neglect or to know when to report concerns. In response, LFCS developed a child abuse and neglect prevention checklist to help individuals better understand when and how concerning behavior should be reported.

Child Abuse Prevention and Reporting Checklist

√ Know the warning signs. Unexplained injuries, sudden changes in behavior, fear of certain adults, or signs of neglect such as poor hygiene or hunger can indicate a child may need help.

√ Trust your instincts. You do not need proof to make a report, only a reasonable suspicion that a child may be experiencing abuse or neglect.

√ Save the hotline number. Keep the Missouri Child Abuse and Neglect Hotline (1-800-392-3738) saved in your phone so you can act quickly if concerns arise.

√ If a child tells you something, listen calmly. Thank them for telling you, avoid asking leading questions, and report the concern so trained professionals can follow up.

√ Write down what you noticed. Record observations such as injuries, statements, or concerning behaviors to help provide clear information when making a report.

√ Remember that reporting starts the process. Hotline staff will ask basic questions about the child, the parents, and the situation to determine whether further investigation is needed.

How to Report Child Abuse in Missouri

If you suspect child abuse or neglect, contact the Missouri Child Abuse & Neglect Hotline at 1-800-392-3738. The toll-free number is answered 24 hours a day, 365 days a year, and reports may be made anonymously.

Are you a mandated reporter? Ensure your certification is up to date by visiting the Missouri DSS training page.

For more information about recognizing the signs of abuse, what happens during a hotline call, and how to report concerns, visit the Lutheran Family and Children’s Services resource page: https://lfcsmo.org/who-we-are/reporting-child-abuse-and-neglect/.

For more information about prevention and family support services, contact the LFCS toll-free at 1-866-326-5327 or email help@lfcs.org.

Help Us Raise Awareness

Child abuse prevention is a community-wide effort. You can help by sharing this checklist with your neighbors, coworkers, and friends to ensure every child has a safe place to grow.

It’s the most wonderful time of the year. It’s a season for hope, gratitude, and reflection on the powerful difference one life can make. Few stories capture that spirit better than Frank Capra’s 1946 classic film, It’s a Wonderful Life.

Inspired by George’s revelation, we asked ourselves a similar question: What would life look like for Missouri families if Lutheran Family and Children’s Services (LFCS) had never existed?

It’s a chilling thought.

When the Safety Net Disappears

In this imagined world without LFCS, the consequences are immediate and heartbreaking for vulnerable children and families across Missouri.

Safe Homes Left Behind

Picture a child needing emergency placement after abuse or neglect. Without LFCS’s foster care services, the network of caring, well-trained foster families we recruit, and support would be gone. That child, instead of finding comfort and stability, might languish in a state office or be moved far from home, prolonging their trauma.

Compassion Taken Away

Think of a young woman facing an unplanned pregnancy—frightened, uncertain, and alone. Without LFCS’s free, confidential pregnancy support, she would have no nonjudgmental space to explore her options or access ongoing support. The courage and love we celebrate in birth parents would be replaced by isolation.

Children Struggling for Support

Now imagine a middle schooler battling intense anxiety after a family crisis—or a teenager sinking into depression. Without LFCS’s accessible counseling and wellness services, their path to healing would disappear. That young person’s potential would be dim without the professional guidance they need to recover and grow.

Parents Without Guidance

Imagine a parent struggling to navigate the challenges of raising children—overwhelmed and unsure where to turn. Without LFCS’s parenting services, families would lack the tools, guidance, and encouragement needed to create nurturing, stable homes, leaving children without the benefits of confident, informed caregiving.

The Wonderful Reality We Build Together

Thankfully, this bleak vision is only a story—a “world without LFCS” that will never come true. Because, like George Bailey’s return to Bedford Falls, we see the difference that hope, and compassion make every day. Because of our dedicated supporters, volunteers, and staff, LFCS continues to be there for those who need 

us most. You are all Clarences, guiding families back toward hope and helping us make sure that safe homes, compassionate counseling, and strong foundations never disappear.

As you look toward your year-end giving, help us keep this “wonderful life” promise real for Missouri children and families. Click here to donate. For more information, please visit our website or help@lfcs.org

August is here, and with it comes National Wellness Month. It serves as a valuable reminder that proper health means more than just physical fitness. It encompasses our emotional resilience, social connections, and the overall well-being of our families. While August shines the spotlight on these crucial aspects, at LFCS, we believe that wellness is a year-round journey. We are dedicated to supporting Missouri families every day, regardless of the challenges they face.

Support Without Roadblocks

Unfortunately, accessing vital mental health and wellness support can often feel like an uphill battle. Common roadblocks like excessive costs, the stigma surrounding mental health, or simply a lack of awareness about available services prevent many families from getting the care they need.

At LFCS, we are actively breaking down these barriers. We believe that wellness should not depend on your income or where you live. We offer free and low-cost support across Missouri, ensuring that families can access essential care without roadblocks. Our mission is to make sure every family feels safe, supported, and connected.

As a leader in mental health and family wellness, LFCS provides comprehensive wraparound services tailored to support the entire family. We offer a wide range of programs to meet diverse needs, ensuring that help is always within reach. From counseling for individuals and families to parenting support and educational resources, we are here to walk alongside you. To see how our parenting support makes a real difference, read the inspiring story of William and Elise’s family. For more strategies on building family resilience and coping skills, resources like the Devereux Center for Resilient Children can offer helpful activities and insights.

“Wellness starts with feeling safe, supported, and connected. That is what we provide at LFCS,” said Lindsay Jeffries, Director of Behavioral Health for LFCS. “Our team is dedicated to fostering environments where every family member can grow, heal, and flourish.”

As August begins, take a moment to reflect on your family’s journey toward well-being. Remember that support is available year-round.

Connect with LFCS Today!

We are here to support Missouri families with free and low-cost services that break down barriers to mental health and wellness. To learn more about our parenting services, please visit our parenting section on our website. You can also contact us at 866-326-LFCS (5327) or email help@lfcs.org.

A parent’s journey is best taken with guidance, support, and community. While many people have a village to help them raise their family, couples like William and Elise came to LFCS with no help, no support, and uncertainty about what is best for their family. For these parents of five energetic boys, reaching out to LFCS was a big step of courage. Through working with their case manager, they have become a beautiful example of how LFCS’ Parenting Program provides not only evidence-based education, but also compassionate support and practical resources during times of need.

Learning Together Through Parenting Education

With the help of LFCS staff and a desire to make their lives better, William and Elise have embraced our parenting curriculum—including our Parenting Lessons book, a cornerstone of our evidence-based education model. These lessons have helped them build a more connected and nurturing home, providing structure and strategies to help navigate the challenges of managing five boys under 13.

Parenting education isn’t one-size-fits-all, and that’s why our program includes innovative tools like baby sign language. Learning this skill has empowered William and Elise to better communicate with their younger children before they’re able to speak. Their youngest son, Jonah, is already using signs to express his needs and emotions, helping reduce frustration and strengthen the bond between parent and child. Elise emphasized that this alternative learning approach has helped several of their children—a true testament to its impact.

Support During Life’s Hardships

Life threw the family an unexpected hardship when one of their sons developed RSV and serious breathing issues, requiring urgent medical care. At the same time, their vehicle broke down. In the middle of a medical crisis, they were suddenly without safe or reliable transportation.

But they weren’t alone.

Thanks to a generous community partner and a referral from LFCS, They were gifted with four brand-new tires for their used van. That support made their vehicle road-safe again—ensuring they could attend medical appointments, get their kids to school, and maintain a sense of stability during a stressful time.

A Family Moving Forward in Strength

William and Elise’s story is one of strength, resilience, and the power of community. They are raising their children in a loving, faith-centered environment—made stronger through their own dedication and the compassionate support of LFCS.

As Elise beautifully put it:

“Through the compassion and support of Lutheran Family and Children’s Services, we have found the strength to thrive and the faith to endure. Their guidance reminds us daily that we are never alone. ‘God is our refuge and strength, an ever-present help in trouble.’ (Psalm 46:1) With their help, our hearts are uplifted and our trust in God grows stronger each day.”

At LFCS, we are honored to walk alongside families like William and Elise’s—providing the tools, resources, and encouragement they need to build a hopeful future. Their journey is a reminder that when families are supported, children flourish.

If you or someone you know could benefit from our Parenting Program, we’re here to help. Because every parent deserves the support they need to thrive.

Across Missouri—and the country—nonprofits are facing an urgent and unprecedented reality. Operational costs are rising due to inflation, while government contracts and fixed grants have lost their purchasing power. Organizations like Lutheran Family and Children’s Services of Missouri are being asked to do more with less, at the exact moment when more people than ever are turning to us for help.

We launched the Meet The Moment campaign to rally support around this growing crisis, because the truth is: when nonprofits can’t meet the needs of their communities, real lives are impacted.

A Sector Under Pressure

We are not alone in this struggle. According to the 2025 State of the Nonprofit Sector Report:

• 65% of nonprofits report that staffing shortages are impeding their ability to deliver services.
• 77% have seen an increase in demand for their programs.
• Three out of four have been forced to reduce staff or cut programs.
• 87% report increased demand for mental health services, even while struggling to find the staff to provide them.
• Nearly half lack the funds needed to meet client demand.

food on the table, and access mental health care. Without adequate support, these challenges ripple into our broader society—increasing emergency room visits, straining school systems, and deepening systemic inequality.

How LFCS Has Responded

Despite these challenges, LFCS has not stood still. Over the past several years, we have made bold, intentional decisions to grow in response to community need:

• Expanded in-person capacity through office renovations, allowing us to see more clients face-to-face.
• Opened new offices in Kansas City, extending our reach to children and families in Northwest Missouri.
• Prioritized the hiring of counselors, case managers, and social workers to make sure clients are not left waiting for the help they desperately need.
• Expanded our parenting program to strengthen the family unit and reduce the risk of abuse and neglect.

These changes weren’t optional. They were necessary to meet the real needs of Missouri families. But they come at a cost—and that’s where we need your help.

Help Us Meet the Moment

The Meet The Moment campaign is a call to action. It’s a call to everyone who believes in the importance of mental health care, strong families, and children growing up in safe, loving homes.

At LFCS, we are committed to:

• Addressing Missouri’s mental health crisis
• Reducing child abuse and neglect
• Empowering clients to overcome heartbreak and trauma
• Supporting families navigating infertility
• Making an impact (view our 2024 annual report here to see how)

Guided by Jesus’ call to love one another, serve those in need, and be a light in the world, we are asking you to partner with us in this mission.

Our goal is to raise $150,000 by June 30. These funds will go directly to programs that are making a difference every single day.

When we fail to meet the moment, our communities suffer. But when we rise together—when we choose to act—real healing happens.

Join us. Give today. Help us Meet the Moment. Donate Today

Social workers are the foundation of strong communities, dedicating their time and expertise to helping individuals and families overcome obstacles and build brighter futures. Their efforts often go unnoticed, yet they are essential in providing support, advocacy, and life-changing services. At Lutheran Family and Children’s Services of Missouri, we are proud to recognize and celebrate our social workers during National Social Worker Appreciation Month for their unwavering commitment to those we serve.

A Commitment to Transforming Lives

“Our social workers are the backbone of our organization and the heart of our mission,” said Mike Duggar, President and Chief Executive Officer of LFCS. “We are honored to celebrate their tremendous contributions during March and throughout the year.”

LFCS social workers play a vital role in providing critical services such as adoption, pregnancy support, parenting services, and mental health counseling. In 2024 alone, they have made a remarkable impact:

• Provided nearly 67,333 parenting service hours.
• Provided approximately 25,719 pregnancy service hours.
• Provided 3,347 adoption service hours to connect children with loving families.

These numbers reflect the dedication and hard work of LFCS social workers in ensuring families receive the support they need to thrive.

The Essential Role of Social Workers

According to the National Association of Social Workers, millions of families across the United States face challenges that impact their well-being, from economic hardship to mental health struggles. Social workers serve as advocates, helping individuals navigate complex systems and access the resources they need.

One such advocate is Latizia Williams, who has been with LFCS for 18 years and now serves as Assistant Director of Parenting Services.

“Every day in social work is different, and that’s what I love about it,” said Williams. “From helping a child find a loving adoptive home to supporting a parent struggling with addiction, we have the chance to make a tangible difference in people’s lives. Knowing that my work contributes to stronger families and healthier communities is what motivates me.”

How You Can Celebrate Social Workers

Throughout National Social Worker Appreciation Month, LFCS encourages individuals, donors, partners, and the community to show their support. Here’s how you can get involved:

• Show your appreciation – Thank a social worker for their service or share your gratitude on social media using #CompassionPlusAction #SWMonth2025 #SocialWorkMonth.

• Support LFCS programs – Consider making a donation to sustain essential services for children and families across the state.

• Spread the word – Help raise awareness of the critical role social workers play in strengthening communities.

Social workers at LFCS go above and beyond every day to ensure families receive the support they need. This month, and throughout the year, let’s recognize and honor their invaluable contributions.

For more information about LFCS services, visit lfcsmo.org, call 866-326-LFCS, or email help@lfcs.org.

In preparation for this story, we asked the current staff of Hilltop Child and Family Development Center to share any insights, stories, or memories they have of L’tanya Harris. The most common sentiments shared were:

• Truly loves the kids and the staff of Hilltop
• A great role model
• Always willing to help
• Has everything you need or knows all the answers to your questions
• Goes above and beyond
• Humble
• Consistent

For three decades, L’tanya Harris has been a cornerstone of Hilltop Child and Family Development Center, touching countless lives with her unwavering dedication, kindness, and passion for early childhood education. As she celebrates 30 years with Hilltop, we honor her incredible journey and the profound impact she has made on the children, families, and staff in our community.

L’tanya’s story begins in Monroe, Louisiana, where she was born into a family of educators. Inspired by her mother, the first college graduate in her family and a teacher herself, L’tanya developed a deep appreciation for the transformative power of education. After moving to St. Louis at the age of seven, she carried this legacy forward, ultimately joining Hilltop as a Pre-K teacher after first experiencing the center as a parent.

Throughout her tenure, L’tanya has cherished the sense of family that permeates Hilltop—not just because three of her children now work there, but because of the genuine care and connection among her colleagues. “The coworkers are like family and enjoy working with each other,” she says. “It’s a nurturing environment where people truly care about the children and their families”

For her children currently working with her at Hilltop, the were always raised with their mother being the consummate educator. “Sometimes, people were just made to do things”, says Mykell, her youngest daughter, “She was made to be a teacher”. Alyssa, her 2nd youngest daughter, shares the same sentiment. ”She’s been caring for the kids [of Hilltop] pretty much my whole life,’ Alyssa recalls, “She always goes above and beyond but she never thinks she is… its just naturally what she does.”

L’tanya’s commitment to the children at Hilltop has left an indelible mark. She finds immense joy in witnessing her students’ growth and development. “The children who leave the biggest impression on me are those who show tremendous growth,” she shares. “When a child comes into my class barely able to communicate and leaves speaking in full sentences, expressing their feelings and wishes, I feel so proud.”

Her love for teaching is matched by her determination to provide the best for the children at Hilltop. When asked if she ever considered leaving for a “real school” after earning her bachelor’s degree, her response was resolute: “Don’t the children at Hilltop deserve qualified teachers who care?”

Over the years, L’tanya has faced challenges with grace and resilience. She reflects on overcoming obstacles by focusing on what truly matters: “I don’t sweat the small stuff. I ask myself, will this matter next week or next year? If not, I let it go and keep my focus on the children.”

Her favorite memories at Hilltop highlight her warmth and humor. From making personalized sweatshirts for the staff to heartwarming moments with the children—like a little girl singing about her zipper or a curious student questioning why Pete the Cat’s shoes didn’t turn purple when he stepped in blue and red—L’tanya’s stories remind us of the joy and wonder in early childhood education.

As L’tanya reflects on her 30+ years at Hilltop, she hopes to be remembered as someone who treated everyone equally while always being a helper. “I hope I’m remembered as someone who is always willing to help wherever I’m needed…” She says, “as being a fair person and treating all with dignity and respect, regardless of personal feelings.”

Lutheran Family and Children’s Services of Missouri extends our deepest gratitude to L’tanya Harris for her extraordinary service. Her integrity, passion, and care for children serve as an inspiring example for us all. Thank you, L’tanya, for making Hilltop Child and Family Development Center a place where children and families thrive.

How Music Therapy Supports Healing And Growth

Many children in North St. Louis face challenges that include complex trauma, and for these young individuals, music therapy is an invaluable tool. By reducing hyper-arousal and avoidance behaviors, music therapy creates a safe environment where kids can engage socially, develop new skills, and build supportive relationships. Providing this service allows our students to relax and open up, making it possible for them to express themselves and form positive connections with peers and mentors.

Benefits of Music Therapy

Music Therapy Adds To Our Wrap-Around Approach To Care

Every note played, every rhythm felt, and every song sung is a step towards healing and self-discovery. This holiday season, we are immensely grateful to offer the gift of music therapy, knowing that its positive impact will resonate in our children’s lives long after each session.

Thanks to Midwest Music Therapy and St. Louis County Children’s Services Fund for their support in making this transformative program possible. Together, we’re building brighter, stronger futures for the children of Hilltop Child and Family Development Center!

Customized Care Tailored to Each Family’s Needs:

At LFCS, we recognize that every family is unique, with its own set of challenges, strengths, and preferences. That’s why we take a personalized approach to care, ensuring that our services are tailored to meet the specific needs, learning styles, and locations of each family we serve. Whether it’s providing in-home consultations, virtual support sessions, or flexible scheduling options, we meet our clients where they are—physically, emotionally, and spiritually. By taking the time to understand their individual circumstances and preferences, we empower our clients to engage fully in the program and make meaningful progress towards their goals.

Building Strong, Lasting Relationships:

Central to our approach is the establishment of strong, lasting relationships with the clients we serve. We believe that trust and open communication are the cornerstones of effective support, and we work diligently to cultivate a relationship built on mutual respect and understanding. Our dedicated team of professionals invests the time and effort needed to build meaningful connections with our clients, creating a safe and supportive environment where they feel heard, valued, and empowered to make positive changes. This deep sense of trust and rapport lays the foundation for collaboration and enables our clients to embrace necessary changes with confidence and determination.

Family-Focused Approach:

At LFCS, we understand that the journey of parenthood is multifaceted, and each family’s path may look different. That’s why our parenting program is designed to be inclusive and family-focused, providing support and resources regardless of the client’s decision to parent or create an adoption plan. We believe in empowering our clients to make informed decisions that align with their values and aspirations, and we offer comprehensive resources and guidance to help them navigate this process with confidence. Whether it’s parenting education, adoption resources, or access to community resources, LFCS equips our clients with the tools and knowledge they need to build a strong foundation for their family’s future.

The parenting program at Lutheran Family and Children’s Services of Missouri is more than just a program—it’s a lifeline for our clients. To learn more, please visit lfcsmo.org/parenting-and-need-help

Customized Care Tailored to Each Family’s Needs:

At LFCS, we recognize that every family is unique, with its own set of challenges, strengths, and preferences. That’s why we take a personalized approach to care, ensuring that our services are tailored to meet the specific needs, learning styles, and locations of each family we serve. Whether it’s providing in-home consultations, virtual support sessions, or flexible scheduling options, we meet our clients where they are—physically, emotionally, and spiritually. By taking the time to understand their individual circumstances and preferences, we empower our clients to engage fully in the program and make meaningful progress towards their goals.

Building Strong, Lasting Relationships:

Central to our approach is the establishment of strong, lasting relationships with the clients we serve. We believe that trust and open communication are the cornerstones of effective support, and we work diligently to cultivate a relationship built on mutual respect and understanding. Our dedicated team of professionals invests the time and effort needed to build meaningful connections with our clients, creating a safe and supportive environment where they feel heard, valued, and empowered to make positive changes. This deep sense of trust and rapport lays the foundation for collaboration and enables our clients to embrace necessary changes with confidence and determination.

Family-Focused Approach:

At LFCS, we understand that the journey of parenthood is multifaceted, and each family’s path may look different. That’s why our parenting program is designed to be inclusive and family-focused, providing support and resources regardless of the client’s decision to parent or create an adoption plan. We believe in empowering our clients to make informed decisions that align with their values and aspirations, and we offer comprehensive resources and guidance to help them navigate this process with confidence. Whether it’s parenting education, adoption resources, or access to community resources, LFCS equips our clients with the tools and knowledge they need to build a strong foundation for their family’s future.

The parenting program at Lutheran Family and Children’s Services of Missouri is more than just a program—it’s a lifeline for our clients. To learn more, please visit lfcsmo.org/parenting-and-need-help